How to Fix on Galaxy S3 Gallery App Unable to open
Another issue that's rampant to Samsung android devices is an app-related problem, in which, it could no longer open a particular app or become unresponsive without apparent reason. Even though this can be considered as a minor issue, but if you're a user this problem is very frustrating or irritating because you cannot use your device properly especially if you really using the app more often.
So, in this post, I'll discuss a problem that users were always complaining about their Gallery app that refuses to open or become unresponsive. Mostly, this issue is caused by several factors and one of it is corrupt app's files and data or the firmware itself had been ruined especially if it is updated recently. So, this time, what we gonna do is to consider all possibilities that triggers the issue by performing the tricks that we often provided to the users that has similar issue. That being said, follow these methods:
Step 1: Perform Soft Reset
Before you can do anything on your S3 it is imperative that you should have to do the so-called soft reset. In other words, you have to refresh phone's memory and close all unnecessary services running in the system. Just remove the battery of your S3 and press the Power button for 10 seconds to release all stored electricity in the hardware components.
After you do so, place it back the battery and power on your device and see if the Gallery will open or not. But if the issue continue to persist, you can proceed to the next step.
Step 2: Delete the Cache and Data of the Gallery App
More often, issue like this is caused by corrupt cache and data, in which, the firmware could no longer recognized it once it is loaded to the system and resulted it to different types of issues. So, now, all you need to do is to reset your Gallery app, meaning, you have to erase all stored files and data of the app so that newer ones will be created.
- From the Home screen, tap the Menu key.
- Choose Settings.
- Scroll to and tap Application Manager.
- Swipe left and choose All tab.
- Find and tap Gallery.
- Tap Clear Cache button.
- Tap Clear Data button.
Now, check or open the app to see if the issue will occur or not. If the problem is solved, then, obviously corrupted cache and data triggered the problem. But if the issue still happening after the method, jump over to the next step.
Step 3: Clear the Cache and Data of the Camera App
Probably, you are wondering why you have to delete the cache and data of the camera app, in which, the problem is your Gallery app. If you are not aware of it, the Camera app and Gallery app are deeply connected wherein the photos taken by the Camera and processed by the Gallery app in the system. So, if either of the apps had an issue there is a big chance that the other app will be affected as well or will not function normally. To do so, follow these steps:
- From the Home screen, tap the Menu key.
- Choose Settings.
- Scroll to and tap Application Manager.
- Swipe left to choose All tab.
- Find and tap Camera.
- Tap Clear Cache button.
- Tap Clear Data button.
However, if the problem continues to occur after the procedure, then, you don't have a choice but proceed to the next step by resetting your phone.
Step 4: Create a Backup and reset your Galaxy S3
In this procedure, you need to create a backup by transferring all files and data to your Personal computer or to your SD card because all of it will be deleted once you proceed to the steps. But the good thing is, this step is very effective especially if this is just a minor issue. Here's how:
- Turn off the device.
- Press and hold the Volume Up, Home and Power buttons at the same time.
- When the phone vibrates, release the Power button but continue to press and hold the Volume Up and Home buttons.
- When the Android System recovery screen appears, release the Volume Up and Home buttons.
- Press the Volume Down button to highlight "wipe data/ factory reset."
- Press the Power button to select.
- Press the Volume Down button to highlight "delete all user data."
- Press the Power button to select and start the master reset. When the master reset is complete, "Reboot system now" is highlighted.
- Press the Power key turn and restart the device.
I hope this post helps.
