When Samsung Galaxy S4 was unveiled lots of android users praised the device due to its upgraded hardware and added software features. But even how sophisticated the device is, it's not a guarantee that your phone would not experience any issues. So, in this post, we have to tackle the email sent to us by one of our readers complaining that the device could no longer connect to Home Wi-Fi after doing an update on its Samsung Galaxy S4. We will try to figure it out what all possibilities that might trigger the issue until we can come out to the solution and get rid the problem.
This is how you troubleshoot Samsung Galaxy S4 that failed to connect to Home Wi-Fi
As what I've said, we have to consider all possibilities that might triggering this problem until we can find the solution. But before you do so, try to verify first your Wi-Fi connection and see if your other devices is also unable to connect. If other devices are fine, then, this is may be caused by corrupted files and data in the system.
Step 1: Restart your phone and do the battery-pull procedure
The purpose of doing this it on your phone is to refresh its memory for this might be a minor glitch in the system caused it. After you remove the back cover and its battery, press the Power key for 30 seconds to free all hardware components from electricity that had been stored when you use the device. After you do so, turn on again your phone and see if you can already connect to your Home Wi-Fi. If the problem is solved, then, a glitch in the system triggered it. But if the issue still the same, follow the next step.
Step 2: Delete the System Cache Partition
Sometimes, due to corrupted files and data left in the directory during the update process the firmware might be having a hard time recognizing it once it is loaded to the firmware and resulted the other features to function abnormally. In this instance, we have to delete all caches in the directory so that newer ones will be created and could run smoothly once will be loaded to the firmware. Here's how:
- Turn off the device completely.
- Press and hold the Volume Up, Home and Power keys.
- Release the Power key when the phone vibrates but continue holding on to the Volume Up and Home keys.
- When the Android System Recovery screen appears, release both the Home and Volume Up keys.
- Using the Volume Down key highlight 'wipe data/factory reset.'
- Press the Power key to select it.
- Using the Volume Down key again, 'highlight 'delete all user data.'
- Press the Power key to select it.
- Once the reset is complete, choose 'Reboot system no.'
- Press the Power key to restart it.
After clearing the cache partition, use your phone again and connect it to your Home Wi-Fi. But if your Galaxy S4 still failed to connect, proceed to the next method.
Step 3: Create a backup and reset your phone
In this method, we will bring your device back to its default factory settings and will delete everything stored on your phone, so, before you can do the reset we suggest you to transfer all your important files SD card or personal computer. But the good thing is, if your phone was bugged or has serious firmware-related issue, then, this procedure will surely fix it. This is how you do the reset:
- Turn the phone off.
- Press and hold the Volume up,Home and Power keys.
- Release the Power button when the phone vibrates but continue holding on to the Volume Up and Home keys.
- When the Android System recovery appears, release both both the Home and Volume Up keys.
- Using the Volume Down key, highlight 'wipe data/ factory reset.'
- Press the Power button to select it.
- Using the Volume Down key again, highlight, 'delete all user data.'
- Press the Power key to select it.
- Once the reset is complete, choose 'Reboot system now.'
- Press the Power key to restart the phone.
